{"nhtsa_id":10220019,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2019-11-27","document_id":"9003999","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a \"Yellow Band\" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10220019-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10220019-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10220019","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_chrysler_pacifica","2019_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}