{"nhtsa_id":10219868,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2017-06-01","document_id":"02-006-17","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219868-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219868-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10219868","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]},{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_chrysler_town-and-country"]},{"make":"DODGE","model":"CARAVAN","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}