{"nhtsa_id":10219847,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2017-06-28","document_id":"9003749","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"RA2 Radio 5\" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219847-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219847-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10219847","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"200","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_200"]},{"make":"CHRYSLER","model":"300","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_300"]},{"make":"CHRYSLER","model":"300C","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_chrysler_300"]},{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_chrysler_pacifica"]},{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}