{"nhtsa_id":10219828,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2017-06-07","document_id":"9003718","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr_system":null,"summary":"Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219828-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10219828-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10219828","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_dodge_durango","2017_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_jeep_grand-cherokee","2017_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}