{"nhtsa_id":10218980,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-31","date":"2022-08-09","document_id":"2067512/2","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20) Technical Background: -Before conducting the onward procedure the operative MUST ensure the instructions within the attached document have been conducted regarding Bentley ODIS-S Brand version: 2.30.4 and the setup of software flashing over DoIP (Diagnostics over Internet Protocol - DoIP) -CAUTION: In the event the following software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol), failure will occur which may result in the replacement of J949 Emergency call module and communication unit. -NOTE: This WILL NOT be covered by a Warranty claim. -DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA THE CAN NETWORK ONLY DoIP SHOULD BE USED WHEN PERFORMING THIS UPDATE -In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. -In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. -To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10218980-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10218980-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10218980","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}