{"nhtsa_id":10218733,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-06","date":"2022-08-17","document_id":"09-030-22","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10218733-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10218733-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10218733","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_cx-30","2022_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_cx-5","2022_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_cx-9","2022_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_mazda3","2022_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30 PHEV","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_mazda_mx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}