{"nhtsa_id":10218596,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-22","date":"2021-08-31","document_id":"08-104-21","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Rear view camera brightness is to bright at night(WD only). Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218596-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218596-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10218596","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_chrysler_pacifica"]},{"make":"DODGE","model":"DURANGO","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_dodge_durango"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}