{"nhtsa_id":10218560,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-22","date":"2021-08-07","document_id":"02-003-21","mfr_campaign":null,"replaces":null,"component":"ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION","mfr_system":null,"summary":"Noise in Front Over Bumps This bulletin involves checking the front shock absorbers Julian date (build date) and replacing if required. The customer may describe the following:Clunk in front suspension when driving over pot holes.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218560-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218560-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10218560","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]},{"make":"RAM","model":"5500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}