{"nhtsa_id":10218448,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-22","date":"2021-08-25","document_id":"9004382","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; SEATS; BACK OVER PREVENTION","mfr_system":null,"summary":"BUSHING, Tailgate Pivot For vehicles built after Dec 1 2020 and the tailgate is making a noise when opening or closing or if the bushing is being replaced for any reason please read this note PN 68437489AB is for multifunction tail gate only and PN 68437489AA is needed for standard tail gate only. Also there is a shim PN 68547105AA that can be added in the standard tailgate gate right side pivot cup to address side to side movement. For any other concerns call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the inside of the pivot cup after plastic bushing removal and pictures of the pivot post on the box side hinge. Email pictures to FCA Redacted Content","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218448-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10218448-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10218448","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"seats","name":"Seats","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ram_1500","2021_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}