{"nhtsa_id":10217931,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-19","date":"2022-08-19","document_id":"511520","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"MBAG Recall 22V360 has determined that on certain Mercedes-Benz Sprinter vehicles, the communication module's SIM card might become disabled and prevent a connection with a mobile phone network. In this case, the manual as well as the automatic eCall function would not be available, which could preclude or delay the arrival of emergency responders. This might increase the risk of an injury following an emergency event. The supplier of the SIM card will update the SIM profile of the communication modules on the affected vehicles. This update is planned to be performed over-the-air with no workshop visit being required. If the over-the-air update cannot be successfully completed, the customer will be notified and advised to visit an authorized dealer to have the update performed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217931-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217931-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10217931","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"COACHMEN","model":"PRISM","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"DYNAMAX","model":"ISATA","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"FOREST RIVER","model":"SUNSEEKER","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}