{"nhtsa_id":10217523,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-08","date":"2017-03-15","document_id":"9003695","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR","mfr_system":null,"summary":"Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10217523-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10217523-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10217523","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}