{"nhtsa_id":10217336,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-06","date":"2022-07-13","document_id":"2067512/1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Update to diagnostic address 0075 Emergency call module and communication unit (SC22/20). Technical background: In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed. Remedy: Carry out the instructions within the Work section to completion","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217336-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217336-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10217336","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}