{"nhtsa_id":10217154,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-04","date":"2022-07-11","document_id":"LI32.25-P-066246","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; SUSPENSION","mfr_system":null,"summary":"Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217154-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10217154-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10217154","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"C 300 4MATIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"REDUNDANT C63 AMG","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2016,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63","year_from":2015,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 S","year_from":2019,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63S","year_from":2015,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2016,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2018,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63 S","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63S","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 250 D","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2017,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C 350 E","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C200","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C220","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C250","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C300","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C350","year_from":2015,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C350E","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C400","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C450","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350 E","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 400","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2019,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E350","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E400","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E43 AMG","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E550","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63 AMG","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63S","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2018,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350","year_from":2018,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC300","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}