{"nhtsa_id":10216959,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-08-02","date":"2022-07-29","document_id":"SSM 50972","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION","mfr_system":null,"summary":"Some 2021-2022 F-150 Raptor vehicles built on or before 16-Jun-2022 may experience a clunk, thump, and/or rattle noise from the front and /or rear when going over bumps. This may be due to a concern with the shock absorbers. Refer to Workshop Manual (WSM), Sections 100-04 and 204-00 to perform the appropriate noise, vibration and harshness (NVH) diagnosis and inspections. If diagnosis leads to a shock absorber, replace only the affected shock absorber(s). Refer to WSM, Sections 204-01B (front) and/or 204-02 (rear). For claiming, use causal part 18124 (front) or 18125 (rear) and applicable labor operations in Section 03 (front) and/or Section 05 (rear) of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216959-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216959-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216959","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}