{"nhtsa_id":10216544,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-29","date":"2022-07-22","document_id":"SSM 50959","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216544-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216544-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216544","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge","2021_ford_edge","2022_ford_edge"]},{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition","2021_ford_expedition","2022_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator"]},{"make":"LINCOLN","model":"MKX","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus","2021_lincoln_nautilus","2022_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator","2020_lincoln_navigator","2021_lincoln_navigator","2022_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}