{"nhtsa_id":10216396,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-25","date":"2013-02-08","document_id":"17-003-13","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Noise From Rear Of Vehicle Over Uneven Surfaces At Low Speed This bulletin involves diagnosing a noise at the rear of the vehicle and if necessary, replacing the right and left rear shocks. The customer may experience a noise from the rear of the vehicle while driving over uneven surfaces at low speed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10216396-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10216396-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216396","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"CARAVAN","year_from":2011,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}