{"nhtsa_id":10216337,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-25","date":"2012-11-20","document_id":"08-032-12 REV. A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:CHARGER LOW VOLTAGE BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10216337-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10216337-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216337","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_chrysler_300","2012_chrysler_300"]},{"make":"DODGE","model":"CHARGER","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_dodge_charger","2012_dodge_charger"]},{"make":"DODGE","model":"JOURNEY","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_dodge_journey","2012_dodge_journey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}