{"nhtsa_id":10216280,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-25","date":"2017-11-29","document_id":"9003585","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10216280-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10216280-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216280","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":["P0542","P2609"],"topics":[],"vehicles":[{"make":"DODGE","model":"RAM 2500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 3500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 4500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 5500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500","2015_ram_2500","2016_ram_2500"]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500","2015_ram_3500","2016_ram_3500"]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ram_4500","2014_ram_4500","2015_ram_4500","2016_ram_4500"]},{"make":"RAM","model":"5500","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ram_5500","2014_ram_5500","2015_ram_5500","2016_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}