{"nhtsa_id":10216103,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-25","date":"2017-11-01","document_id":"9003809","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; SUSPENSION","mfr_system":null,"summary":"Pinion Bearing Customer complaint of growling/groaning/grinding noise (not whine) from rear axle. Inspect pinion bearings for spalling. If spalling is found, replace the axle assembly without removing bearing cup from the housing. Please contact Ashley Gerebics at cell: (248) 472-6524 to arrange fast tracking of the axle to FCA. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10216103-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10216103-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216103","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}