{"nhtsa_id":10216042,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-19","date":"2022-07-06","document_id":"SSM 50923","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216042-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10216042-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10216042","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150 LIGHTNING BEV","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e","2022_ford_mustang-mach-e"]},{"make":"FORD","model":"TRANSIT","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ford_transit"]},{"make":"FORD","model":"TRANSIT BEV","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_ford_transit"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}