{"nhtsa_id":10215959,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-18","date":"2021-01-29","document_id":"08-015-21","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:DISPLAY FUNCTION","mfr_system":null,"summary":"Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10215959-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10215959-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10215959","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_chrysler_pacifica"]},{"make":"DODGE","model":"CHALLENGER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_dodge_charger"]},{"make":"DODGE","model":"DURANGO","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_dodge_durango"]},{"make":"JEEP","model":"CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_cherokee"]},{"make":"JEEP","model":"GLADIATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_grand-cherokee"]},{"make":"JEEP","model":"WRANGLER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_1500"]},{"make":"RAM","model":"2500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_2500"]},{"make":"RAM","model":"3500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_3500"]},{"make":"RAM","model":"4500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}