{"nhtsa_id":10215464,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-07","date":"2022-06-02","document_id":"RCA-78-22-008-1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may have been built with older firmware. If the vehicle has not been updated, the user may experience impaired vehicle access when using key cards or wrist bands. If there is a loss of key card and wrist band function, the vehicle can still be unlocked, accessed, and activated through other means, including the Rivian provided key fob, phone app, or remote unlock from Rivian Service. Rivian will perform a 12V reset and update the vehicle firmware to correct this issue. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215464-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215464-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10215464","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1T","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_rivian_r1t"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}