{"nhtsa_id":10215007,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-05","date":"2022-06-03","document_id":"LI82.85-N-074921","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint The person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Cause Radio/radio - navigation (RD) control unit (N87/15) software Remedy Remedy of new software for radio/radio - navigation (RD) control unit (N87/15) is expected to be available in Q4/2022.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215007-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215007-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10215007","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"METRIS","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_mercedes-benz_metris","2020_mercedes-benz_metris","2021_mercedes-benz_metris","2022_mercedes-benz_metris"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}