{"nhtsa_id":10215002,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-07-05","date":"2022-06-02","document_id":"LI82.85-N-074054","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Cause Hardware for radio control unit (Audio) (N87/15) Remedy Modification to hardware for radio control unit (Audio) (N87/15). Due to the worldwide semiconductor crisis and internal development processes, this remedy will only be available by the start of/middle of 2023 at the earliest.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215002-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10215002-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10215002","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"METRIS","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_mercedes-benz_metris","2020_mercedes-benz_metris","2021_mercedes-benz_metris","2022_mercedes-benz_metris"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}