{"nhtsa_id":10214839,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-30","date":"2022-06-23","document_id":"SSM 50882","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS","mfr_system":null,"summary":"Some 2020-2022 Explorer/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers. In order to correct the condition, make sure to completely follow the diagnostics in Workshop Manual (WSM), Section 415-00, Pinpoint Test D for vehicles without SYNC 3, and WSM, Section 415-00B, Pinpoint Test E for vehicles equipped with SYNC 3. If the diagnostics point towards speaker replacement, remove and re-center the speaker, making sure to tighten to the specified torque and retest. Refer to WSM, Section 415-00.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214839-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214839-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10214839","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}