{"nhtsa_id":10214825,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-30","date":"2022-06-22","document_id":"SSM 50745","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2020-2022 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit erratic transfer case operation and/or noise. This may be due to water intrusion between the transmission and the transfer case. The transfer case installation procedure has been updated in Workshop Manual (WSM), Section 307-07B to prevent this concern from reoccurring. Follow the updated WSM procedure to make sure the top of the transfer case is sealed upon installation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214825-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214825-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10214825","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer"]},{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2020,"year_to":2022,"match":"base","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}