{"nhtsa_id":10214805,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-29","date":"2022-06-28","document_id":"N222371310","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Customer Satisfaction Program - Certain vehicles may have a condition in which a “Download Paused” message may appear on the radio display, causing a battery drain condition after receiving an Over The Air (OTA) update. Dealers will charge and test the battery. The battery will be replaced if it fails the test. The Serial Data Gateway Module (SDGM) will also be reprogrammed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214805-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214805-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10214805","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SUBURBAN","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_chevrolet_tahoe"]},{"make":"GMC","model":"YUKON","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_gmc_yukon-xl"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}