{"nhtsa_id":10214125,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-13","date":"2022-06-09","document_id":"TSB 22-2225","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214125-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10214125-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10214125","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO SPORT","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_bronco-sport"]},{"make":"FORD","model":"ECOSPORT","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_ecosport","2021_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_expedition","2021_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_f-150","2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_f-250","2021_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_f-350","2021_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_f-450","2021_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_f-550","2021_ford_f-550"]},{"make":"FORD","model":"FUSION","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_ford_mustang","2020_ford_mustang","2021_ford_mustang"]},{"make":"FORD","model":"RANGER","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_ford_ranger","2020_ford_ranger","2021_ford_ranger"]},{"make":"LINCOLN","model":"MKZ","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_navigator","2021_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}