{"nhtsa_id":10213787,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-13","date":"2022-05-06","document_id":"PIT5914","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"This Preliminary information communicates a concern on some 2020 Silverado and Sierra trucks where the radio display will go blank when trying to open the trailering app. Engineerng has root caused the issue, and is working on a software fix.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10213787-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10213787-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10213787","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}