{"nhtsa_id":10213706,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-06-17","date":"2022-06-03","document_id":"SSM 50824","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel cluster (IPC) after performing FSA 21G01. This may be due to an image processing module A (IPMA) configuration concern. Using the Ford Diagnosis and Repair System (FDRS), download and run the IPMA - Image Processing Module A (IPMA) Configuration app. Clear all diagnostic trouble codes (DTCs) after programming and/or running the configuration app. Verify that the BlueCruise feature is enabled and properly functioning by following the FSA 21G01 technical instructions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10213706-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10213706-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10213706","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}