{"nhtsa_id":10211708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-05-12","date":"2022-05-02","document_id":"TSB 22-2169","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)","mfr_system":null,"summary":"Some Escape 2020-2022 plug-in hybrid electric vehicle (PHEV) and 2021-2022 Corsair PHEV may exhibit a 12-volt battery discharged while the vehicle is plugged in during the high voltage battery charging and/or inoperative level 2 charger (220/240 volts) at customers residence but charging performance operates as intended at a dealership or other locations. This may be due to the software in the battery charger control module (BCCM) (also known as secondary on-board diagnostic module (SOBDM)) and/or differences in local electrical power grids for the level 2 charger. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10211708-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10211708-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10211708","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"},{"id":"transmission-control-module","name":"Transmission control module","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE HYBRID","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_ford_escape","2021_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}