{"nhtsa_id":10210244,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-04-13","date":"2022-04-11","document_id":"SSM 50671","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021 F-150 vehicles may experience an Instrument Panel Cluster (IPC) programming failure during Programmable Module Installation (PMI) and/or Software Update with the Ford Diagnosis and Repair System (FDRS) which states either The Module Configuration Has Failed, Would You Like To Retry? or Procedure Unsuccessful - RestoreDE0x_Range Exception Writing Configuration To Module. This may be due to the gateway module (GWM), accessory protocol interface module (APIM) and/or telematics control unit (TCU) not being at the correct software level to support an IPC software update. Perform all available software updates for the GWM, APIM and/or TCU. When these software updates are complete, continue with PMI and/or software update of the IPC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10210244-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10210244-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10210244","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}