{"nhtsa_id":10209877,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-04-05","date":"2022-03-31","document_id":"LI54.10-P-071499","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10209877-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10209877-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10209877","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES","model":"EQB","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C 300 4MATIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"G500","year_from":2002,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"G55","year_from":2002,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"G550","year_from":2006,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG 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