{"nhtsa_id":10209028,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-03-15","date":"2022-03-09","document_id":"SSM 50571","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES; EQUIPMENT","mfr_system":null,"summary":"Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10209028-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10209028-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10209028","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition","2021_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}