{"nhtsa_id":10208944,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-03-12","date":"2022-02-23","document_id":"ITB22-008","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"AUDIO DISPLAY SERVICE INFORMATION SERVICE INFORMATION When cleaning the interior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration (Figure 1). HINT: If an audio display is returned through warranty and found to be damaged due to improper cleaning, it can be charged back to the retailer. • Always refer to the Appearance and care section of the related vehicle owner’s manual and/or the Getting started section of the related Infiniti InTouch® owner’s manual. • Not all cleaners are created equal. • Many cleaners come in concentrated form. • Alkaline cleaners (cleaners with a high pH value) can cause spots on the audio display and trim when not used as directed. • Be sure to carefully follow any approved cleaner’s directions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208944-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208944-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10208944","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"INFINITI","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}