{"nhtsa_id":10208826,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-03-08","date":"2022-03-03","document_id":"TSB 22-2078","mfr_campaign":null,"replaces":null,"component":"ENGINE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"Some 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208826-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208826-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10208826","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape","2022_ford_escape"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair","2022_lincoln_corsair"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}