{"nhtsa_id":10208748,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-03-04","date":"2022-02-16","document_id":"LI82.85-P-074392","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint Following a software update of the MBUX multimedia system (A26/17), the MBUX tablet can no longer be configured. Therefore, the tablet cannot be used to control the Rear Seat Entertainment displays or perform any other in-vehicle functions. Cause Previous release of the Android operating system software for the MBUX tablet Remedy Update the MBUX Tablet Android operating system software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208748-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208748-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10208748","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"S 500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}