{"nhtsa_id":10208658,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-03-04","date":"2022-02-07","document_id":"2065896/1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Rotating screen alignment. Customer statement / workshop findings: The gap and fit between the veneer face facia panel of the Bentley rotating display (BRD) and the passenger and drivers side fascia panels may differ from one side to the other Depending on vehicle specification, the chrome brightware strip on the veneer face facia panel of the Bentley Rotating Display (BRD) may appear to be misaligned with the chrome strips on the passenger and/or drivers side fascia panels If the minimum functional gap is not maintained, the operation of the (BRD) unit can be compromised Technical background: The chrome brightware strip is fixed to the veneer face fascia panel (with no separate adjustment) and as such can appear to be misaligned. The veneer face fascia panel relies on fixed location pins that may be out of tolerance Referring to the Measure section, rework the veneer face fascia panel to align the chrome brightware strip and/or the gapping between the BRD and the passenger and drivers side fascia panels If the BRD is partially rotated and unresponsive (e.g not presenting one of the facias) the display must be rotated in order to remove the veneer facia, dials or MMI screen However Manual rotation of the BRD will damage the drive belt and link arm, please raise a DISS query stating the BRD is unresponsive, the DISS query will be evaluated and the BRD unlock procedure will be supplied (If required) Do Not conduct any further work until advised CAUTION: In the event that damage was caused by attempting to rotate the BRD manually without following the BRD unlock procedure the applicable warranty claim may be cancelled","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208658-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10208658-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10208658","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2022,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}