{"nhtsa_id":10207760,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-02-07","date":"2022-01-22","document_id":"RCA-78-22-003-1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may be experiencing impaired telematic functionality due to lack of connectivity. Symptoms may include loss of GPS navigation, cellular connection, certain driver-activated assist functions and SOS connectivity. If these features are deactivated due to lost connectivity, the driver will receive “feature unavailable” alerts or other warnings on the vehicle’s center display. Rivian is launching this campaign for customer satisfaction and to improve the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207760-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207760-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10207760","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1T","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_rivian_r1t"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}