{"nhtsa_id":10207493,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-02-04","date":"2022-01-19","document_id":"KC-384","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Premium Tech Tool (PTT) Central Systems Status; How To Check Central Systems Server Status For Product Identification, Missing Operations (Product Configuration), Programming Failure And Software Download Issues","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207493-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207493-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10207493","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MACK","model":"MACK","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}