{"nhtsa_id":10207198,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-02-04","date":"2022-01-27","document_id":"LI68.05-P-060306","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207198-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207198-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10207198","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"C 300 4MATIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C300","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C350","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C36 AMG","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C43 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