{"nhtsa_id":10207195,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-02-04","date":"2022-01-09","document_id":"LI46.10-P-073901","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"Complaint The steering wheel surface has damage Vehicle maximum 6 months after initial registration Cause Damage to steering wheel surface from external influences Remedy Please create a PTSS case with the following information: • Informative pictures of the surface damage • Record a video checking whether the steering wheel surface can be moved with the thumbs (see example video) • Photo of steering wheel label Answers for the following questions: • Is the steering wheel tacky? • Does the steering wheel smell? • Are there any traces of cosmetics or similar products on the steering wheel?","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207195-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207195-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10207195","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 E","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}