{"nhtsa_id":10207055,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-02-04","date":"2022-01-11","document_id":"SSM 50385","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr_system":null,"summary":"Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored in the driver status monitor camera module (CMR). To correct the condition, place the steering wheel in the center position so that the driver status monitor camera is visible. Connect the Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Using the FDRS, perform the CMR self-test to confirm the codes are cleared.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207055-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10207055-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10207055","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":["B115E","B15E1","B15E2"],"topics":[],"vehicles":[{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}