{"nhtsa_id":10206345,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-08","date":"2021-12-03","document_id":"ITB21-026","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs: • The clock resets to 1:00. • The clock changes 4-6 hours ahead of actual time. • Set Clock Manually icon is grayed out. ACTION 1. Confirm that the Infotainment software version is not 4710. See Check Software Version on page 3. 2. If the Infotainment software version is not 4710, perform Update AV Control Unit starting on page 5. 3. Manually set the clock time and date to complete the infotainment update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206345-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206345-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10206345","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_infiniti_q50","2021_infiniti_q50","2022_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_infiniti_q60","2021_infiniti_q60","2022_infiniti_q60"]},{"make":"INFINITI","model":"QX50","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_infiniti_qx50","2021_infiniti_qx50","2022_infiniti_qx50"]},{"make":"INFINITI","model":"QX55","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_infiniti_qx55"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}