{"nhtsa_id":10206329,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-08","date":"2021-12-14","document_id":"2065498/1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rear seat entertainment - Unavailable features. Customer statement / workshop findings: The crosslink and audio to car functions of the Rear Seat Entertainment screens are not working to specification (icons greyed out) a message is also displayed advising the feature(s) are not available when the icons are pressed Refer to the examples shown in Figures 1,2 and 3. Technical background: The new Rear Seat Entertainment system is being continually improved by Bentley Motors Some features are temporarily unavailable including the crosslink and audio to car these features will be available as an Over The Air update. No workshop visit is required once the updates are available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206329-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206329-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10206329","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_bentley_bentayga","2022_bentley_bentayga"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_bentley_flying-spur","2022_bentley_flying-spur"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}