{"nhtsa_id":10206326,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-08","date":"2021-12-14","document_id":"2061536/4","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Infotainment screen stalls at Initialising. Customer statement / workshop findings: Upon start-up of the Infotainment system, the home screen appears to be stuck in the 'Initialising' stage, when this scenario is evident a spinning wheel is visible (Figure 1) Technical background: The issue occurs when the Infotainment system is shut down with the Home menu screen displayed. The Infotainment will start up on this screen the next time the vehicle is started Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206326-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206326-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10206326","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2022,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}