{"nhtsa_id":10206083,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-06","date":"2021-12-21","document_id":"2065604/1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206083-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10206083-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10206083","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"AZURE","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_bentley_azure"]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2022,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga"]},{"make":"BENTLEY","model":"BENTAYGA HYBRID","year_from":2019,"year_to":2023,"match":"base","vehicle_ids":["2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga","2023_bentley_bentayga"]},{"make":"BENTLEY","model":"BROOKLANDS","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_bentley_brooklands"]},{"make":"BENTLEY","model":"CONTINENTAL","year_from":2010,"year_to":2019,"match":"exact","vehicle_ids":["2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental","2019_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL CABRIO","year_from":2010,"year_to":2010,"match":"base","vehicle_ids":["2010_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL CONVERTIBLE","year_from":2010,"year_to":2018,"match":"base","vehicle_ids":["2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL FLYING SPUR","year_from":2010,"year_to":2018,"match":"base","vehicle_ids":["2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2010,"year_to":2022,"match":"base","vehicle_ids":["2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2010,"year_to":2022,"match":"base","vehicle_ids":["2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2010,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2014,"year_to":2022,"match":"exact","vehicle_ids":["2014_bentley_flying-spur","2015_bentley_flying-spur","2016_bentley_flying-spur","2017_bentley_flying-spur","2018_bentley_flying-spur","2019_bentley_flying-spur","2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur"]},{"make":"BENTLEY","model":"MULSANNE","year_from":2011,"year_to":2020,"match":"exact","vehicle_ids":["2011_bentley_mulsanne","2012_bentley_mulsanne","2013_bentley_mulsanne","2014_bentley_mulsanne","2015_bentley_mulsanne","2016_bentley_mulsanne","2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}