{"nhtsa_id":10205868,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-03","date":"2021-12-14","document_id":"2063410/3","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Infotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205868-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205868-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10205868","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2022,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga"]},{"make":"BENTLEY","model":"BENTAYGA HYBRID","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_bentley_bentayga","2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga"]},{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2022,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur"]},{"make":"BENTLEY","model":"MULSANNE","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}