{"nhtsa_id":10205867,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-01-03","date":"2021-12-14","document_id":"2061173/2","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Infotainment screen goes blank - Connecting to apple CarPlay. Customer statement / workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1). Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query Please Note: There are instructions within the Measure section for both Wireless and Wired Connections","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205867-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205867-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10205867","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_bentley_bentayga"]},{"make":"BENTLEY","model":"BENTAYGA HYBRID","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}