{"nhtsa_id":10205550,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-12-27","date":"2021-11-03","document_id":"21NA112","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This technical bulletin provides repair information to correct a customer concern of Escalade Vehicle Software Configuration Management Update (VesCom) 21.10 for Customer Unable to Download the OTA.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205550-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10205550-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10205550","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ESCALADE NA","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_cadillac_escalade"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}